Props on the call to action, but are you kidding me?! You throw away 20 Million headsets a year. The title should be ENVIRONMENTAL NIGHTMARE. “Unnecessary waste”? What a gross understatement.
This is one of those cases where a few people made a decision for many people with really huge impacts. It is one of the challenges faced by any large institution trying to serve the habits or desires of a mass audience, without conscious engagement.
Some Questions:
Could JetBlue open this up to the customers?
Would 20 Million people vote to have 20 million headsets thrown away?
Will jetBlue respond when I put these questions to them?
Oh yes I am.
;)
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